Support
At FairPlay Technologies, we're dedicated to ensuring your success with our API. Whether you need assistance integrating the API, have questions regarding our coverage, or need information about specific sportsbooks, our specialized solution architects are here to help.
How to Get Support
If you have any questions or need support, please don't hesitate to reach out to us. Our team of experts is ready to assist you with any query you might have.
Contact Information
For any API-related support or queries, please contact us at:
Email: [email protected]
What We Can Help With
- API Integration: Our solution architects can guide you through the integration process, helping you to seamlessly incorporate our API into your applications.
- Coverage Questions: If you have questions about the sports or markets we cover, we can provide detailed information to ensure you have the data you need.
- Sportsbooks Information: Need information about specific bookmakers? We're here to help with any queries related to sportsbooks.
How We Can Help
- Dedicated Workshops: Participate in customized workshops designed to help you understand and leverage our API to its full potential.
- One-on-One Solution Architect Calls: Schedule calls with our expert solution architects to address your specific needs and challenges.
- Integrated Slack Channels: Gain unlimited access to our engineers through dedicated Slack channels, providing real-time support and collaboration.
Third Party Partner IDs
If your company and FairPlay Technologies have a relationship with the same third party datasource, it may be possible to include additional identifiers on some entities to make data ID mapping easier. Please contact your account representative to see what additional mappings we offer.
Our Commitment
We're committed to providing you with the highest level of support to ensure you get the most out of the FairPlay Technologies API. Don't hesitate to reach out to us at any time—your success is our priority.